The Real Truth about Fashion Nova. Is Fashion Nova Clothing Worth It? Everything to Know about its Shoes, Jeans, Dresses, Swimsuits, and more!
Today’s shoppers have more options than ever to find on-trend clothing and accessories online.
With social media feeds advertising unique styles left and right, it’s hard to choose which site is the best place to get clothing and accessories that are just as affordable as they are fashionable.
One popular destination for women across the globe is Fashion Nova, a brand that promises “awesome service, unbeatable prices, and the hottest trends.” Based in Los Angeles, Fashion Nova has grown into a global brand, shipping to Canada, the UK, and international customers.
But how do you know if Fashion Nova clothing is worth it? What are Fashion Nova jeans, dresses, shoes, and swimsuit lines like? What is the Fashion Nova app?
Fashion Nova Dresses Review
If you’re seriously considering trying Fashion Nova clothing, you may also be wondering if shoppers are leaving positive or negative Fashion Nova reviews—and if there are any sites like Fashion Nova that are a better option.
In this AdvisoryHQ Fashion Nova review, we’ll take an in-depth look at Fashion Nova clothing to help you determine whether this brand lives up to the hype. We’ll also show you Fashion Nova reviews from actual shoppers to show you whether the brand truly delivers on its promise to deliver the best service, prices, and trends.
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Fashion Nova Review | Overview of Fashion Nova Clothing (Fashion Nova Plus, Dresses, Jeans, & Swimwear)
Influencers and fashionistas alike have a large selection of Fashion Nova clothing to choose from, ranging from everyday items to formal dresses to clubwear. Fashion Nova clothing categories include:
- Dresses
- Jeans
- Shoes
- Tops
- Bottoms
- Shorts
- Rompers and Jumpsuits
- Matching Sets
- Activewear
- Lingerie
- Swimwear
While Fashion Nova clothing is most popular for their women’s styles, the site also carries tops, bottoms, and accessories for men. Additionally, Fashion Nova discounts are always available, as the site maintains a large Sale category for dresses, jeans, tops, swimsuits, and more.
In the sections below, this AdvisoryHQ Fashion Nova review will provide a quick overview of the most popular clothing categories that Fashion Nova sells: Plus size, Dresses, Jeans, and Swimsuits.
Fashion Nova Plus Size Review
Overview of Fashion Nova Plus Size
Along with being aware of sizing for women with smaller waists and curves, Fashion Nova also provides plus sizes, with a wide range of Fashion Nova Plus Size styles.
Currently, there are nearly 4,600 Fashion Nova Plus styles to choose from, including dresses, rompers, jeans, shirts, jumpsuits, swimsuits, and more. As an often-underserved market, Fashion Nova Plus shoppers can often find a better selection and trendier pieces than what traditional retailers offer.
This makes Fashion Nova a favorite destination for curvy and plus-sized women who may struggle with finding clothes that are equally as comfortable as they are stylish. Sizing for Fashion Nova Plus items include 1X, 2X, and 3X.
Overview of Fashion Nova Dresses
This AdvisoryHQ Fashion Nova dresses review found an incredibly versatile mix of styles, including everything from casual to clubwear. Shoppers can search by occasion or length, including mini, midi, and maxi dresses.
While there are more conservative options available, the vast majority of Fashion Nova dresses feature bright colors, plunging necklines, side slits, and stretchy fabric. This makes them an ideal choice for women who want to make a bold statement.
Sizing for Fashion Nova dresses ranges from XS-XL, representing junior sizes from 1-15 in the US and Canada. Dresses are also available as part of the Fashion Nova Plus collection, with many unique styles available in both sizing ranges.
Fashion Nova Jeans Reviews
Overview of Fashion Nova Jeans
Perhaps the most popular Fashion Nova clothing categories are their jeans, applauded by Instagram influencers and shoppers alike for their comfort and on-trend style.
Fashion Nova jeans feature a generous amount of stretch, embellishments like rips, tears, and holes, and sizes ranging from Juniors to Plus.
The brand appears to put significant focus on providing jeans with a generous stretch and high-waist construction to fit a curvy figure, making Fashion Nova jeans a fan favorite for many, both on and off social media.
For example, the jeans pictured above are one of their best-selling styles, with over 4,000 Fashion Nova jeans reviews on the website. Of these, 94 percent left a 5-star review, representing a significantly high percentage of satisfied shoppers.
Jeans on Fashion Nova are available in a range of styles, including High Waist, Boyfriend, Skinny, Cropped, shorts, and more. Sizing for Fashion Nova jeans is available in Juniors sizes 0-15, with many styles also available in Plus sizes.
Fashion Nova Swimsuits Review
Overview of Fashion Nova Swimsuits
Similar to the rest of the Fashion Nova clothing line, swimsuits are bold, colorful, and fashion-forward.
Many designs feature high waists, plunging necklines, and cut-out designs, making Fashion Nova swimsuits an ideal choice for women who want to make an edgy statement while on the beach or at the pool.
Fashion Nova swimsuits are available in both One Piece and Two-Piece styles, including coverups, accessories, sunglasses, and sandals. Sizing is available in XS-XL, with many styles also reflected in Plus sizes.
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Fashion Nova Review | Using the Fashion Nova App
The Fashion Nova app is available as a free download on iTunes and the Google Play store.
Shoppers using iTunes have rated the Fashion Nova app very highly, with over 4,000 users giving a total rating of 4.8 stars out of 5. On Google Play, the Fashion Nova app has nearly 300 reviews and an overall rating of 3.1 stars out of 5.
Overall, feedback on the Fashion Nova app is very positive. Many users report that the app makes shopping much easier, applauding its clean, easy-to-use interface and quick checkout process.
While some users have reported that the Fashion Nova app is not always efficient at filtering searches and saving Wishlist items, the majority of complaints come from shoppers that are frustrated by the high number of ads.
That causes many users of the Fashion Nova app to experience long load times, frozen screens, and general glitches that get in the way of the shopping experience. Many of these complaints come from Android users, suggesting that the Google Play version of the Fashion Nova app may be in need of a few software updates.
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Fashion Nova Review | Fashion Nova Reviews
If you’re on the fence about whether Fashion Nova is the right store for you, a great way to evaluate the shopping experience is to look at Fashion Nova dresses reviews and clothing reviews from actual customers.
These reviews can speak volumes on the overall quality of the brand and details like customer service, return policy, and average shipping times—all key points to consider whenever you are shopping on a new website.
In the sections below, this AdvisoryHQ Fashion Nova review has compiled an overview of customer feedback from three of the most popular online forums: Better Business Bureau, SiteJabber, and TrustPilot.
Fashion Nova Reviews on Better Business Bureau
There are 689 Fashion Nova reviews on the Better Business Bureau, giving the site an overall rating of 2.81 stars out of 5. Of these, 97 percent of reviewers rated their experience as “Negative.”
Fashion Nova reviewers have also filed a significant number of complaints through the Better Business Bureau, totaling over 4,000 to date. This pattern of complaints is addressed by a 2017 notice from the BBB, which says:
According to BBB files, our records show that the company has a pattern of complaints concerning consumers not receiving their purchased orders in a timely fashion and having difficulty getting a response or reaching representatives when inquiries or issues arise.
Representatives from Fashion Nova responded to the BBB in July 2017 to explain that their inventory and shipping processes have been upgraded to enhance the customer experience. Based on the timeline of negative Fashion Nova reviews and complaints, however, it seems as though these upgrades are either incomplete or ineffective.
Over the past 12 months, Fashion Nova has addressed 3,465 complaints, many of which deal with repeated issues with shipping or resolving issues with customer service.
Fashion Nova Reviews on SiteJabber
There are over 6,300 Fashion Nova reviews on SiteJabber, giving the site an overall rating of 4 out of 5 stars. Out of these, over 60 percent of shoppers left a 5-star rating, giving the highest possible review.
Positive Fashion Nova Reviews
The majority of Fashion Nova reviewers rave about their shopping experience, giving high marks for service, shipping, returns, quality, and the overall value of Fashion Nova clothing.
Many reviewers state that they have made multiple purchases with no complaints or issues, saying that they are “really happy with their service and will definitely order again.” One such Fashion Nova reviewer calls the shopping experience “quick and easy with great prices,” saying:
This is my 5th order with Fashionnova, and I would not consider shopping anywhere else. In two minutes I can find everything I want and complete my order. Within a few days, it is reliably delivered.
The most common elements across positive Fashion Nova reviews on SiteJabber include:
- Fashion Nova clothing is affordable and high-quality
- Delivery is reliable and timely (for US-based shoppers)
- Wide range of on-trend styles
- Fashion Nova discounts and sales are always available
Fashion Nova Reviews on SiteJabber
Negative Fashion Nova Reviews
While the majority of shoppers on SiteJabber would highly recommend Fashion Nova, there are plenty of reviewers that had a less-than-ideal experience. Approximately 25 percent of Fashion Nova reviewers gave a 1-star rating, the lowest possible score.
Some reviewers state that the quality of their Fashion Nova clothing was not as good as expected, but the highest number of complaints come from shoppers that experienced issues with shipping or returns.
For example, in her Fashion Nova review, user Alya A. says:
Not only did I NEVER receive my order… which was over $400, my order was NEVER refunded! Every time I would call their customer service line, they would hang up on me within 10-20 minutes. They ignored ALL my emails, and would only occasionally reply with automated messages that didn’t help. They refused to reply to my DMs or comments on Instagram, and would delete my comments. DO NOT WASTE YOUR MONEY PEOPLE. Fashion Nova is a scam, and is not only extremely unorganized, but has terrible customer service.
Critical Fashion Nova reviews on SiteJabber are filled with similar comments, detailing an unresponsive customer service team, shipments and refunds that never arrive, and difficulties with receiving incorrect sizes or damaged merchandise.
According to Fashion Nova reviewers, many orders that were lost during shipment were valued between $200-$400, which may make potential shoppers think twice about making a large purchase of Fashion Nova clothing.
Fashion Nova Reviews on TrustPilot
TrustPilot has over 3,500 Fashion Nova reviews, giving the site an overall rating of 3 stars out of 5. Out of these, 50 percent of reviewers rated their shopping experience as “Excellent,” while 25 percent gave Fashion Nova clothing a “Bad” rating.
Positive Fashion Nova Reviews
Fashion Nova reviews on TrustPilot applaud the site for providing stylish clothing at an affordable price, calling it a “one stop shop for everything.” In particular, Fashion Nova jeans seem to get the highest amount of praise, as seen in Fashion Nova jeans reviews like the one below:
Comfortable but fashionable jeans are what I really like about this brand. The choice of fabric and the designs are fantastic. I would even pay double for a pair of jeans, that is how good they are.
Contrary to negative Fashion Nova reviews, shoppers also report having very positive experiences with customer service, both in-store and online.
The high number of positive reviews based on customer service may show that, despite the poor BBB rating, Fashion Nova may be on their way to improving their customer service department and processes, at least when it comes to reviewers on TrustPilot.
Fashion Nova Reviews on TrustPilot
Negative Fashion Nova Reviews
Although the majority of shoppers give rave reviews for Fashion Nova shoes and clothing, approximately 25 percent of TrustPilot reviewers had poor experiences while shopping online.
As seen in previous Fashion Nova reviews, customer complaints largely revolve around poor shipping and difficulty reaching or communicating with customer service to resolve an issue. Many Fashion Nova reviewers detail paying for expedited packages that never arrive or receiving automated, unhelpful responses from customer service rather than speaking with a live representative.
In these cases, shoppers were frustrated by any of the following scenarios:
- Not receiving a refund for expedited shipping that didn’t arrive on time
- Receiving a refund in the form of a gift card, rather than the original payment
- Missing items in an order or receiving incorrect sizes
- Difficulty communicating with customer service to resolve an issue
- Inability to apply advertised Fashion Nova discounts
Additionally, this AdvisoryHQ Fashion Nova review also encountered a number of dissatisfied shoppers who claimed that they had even left Instagram comments in an attempt to reach out to an unresponsive customer service department—but those comments had been promptly removed, speaking to a lack of transparency on Fashion Nova’s part.
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Fashion Nova Review | Sites Like Fashion Nova
Fashion Nova shoes, dresses, swimsuits, and jeans may be right on-trend with your style and your budget, but their poor track record with customer service and shipping may make you think twice.
Fortunately, there are plenty of sites like Fashion Nova that offer similar styles and price points. See below for a quick overview of sites like Fashion Nova that might be worth checking out instead.
AMIClubwear
Based in Los Angeles, AMIClubwear is one of the best sites like Fashion Nova for women who appreciate daring, fashion-forward styles.
Like Fashion Nova, AMIClubwear carries a ton of options for party dresses and clubwear. Their prices are affordable, and the retailer gets consistently great reviews from shoppers across the country.
Although shoppers are also responsible for covering the cost of shipping for returns, customers leave much better reviews for AMIClubwear, making them a solid choice among sites like Fashion Nova.
Showpo
Based in Sydney, Australia, Showpo (Show Pony) offers a wide range of Instagram-worthy women’s clothing styles, including accessories and beauty products. While the styles might not be as edgy as Fashion Nova, Showpo is a great option for women that want a mix of daywear and clubwear.
The average price point may also be a little higher, but the reviews on shipping, product quality, and customer service are much stronger, making Showpo worth a second look.
Lulus
Lulus is a widely popular online boutique, offering trendy clothing for a wide variety of occasions. While best-known for their dresses, they also have plenty of fashion-forward swimsuits, accessories, and shoes for shoppers to choose from.
As an online boutique, Lulus has some styles that are offered beneath their own brand, as well as a large selection of designer brands (which can be pricey in comparison to Fashion Nova).
However, Lulus maintains a large clearance section, reliable shipping, and a strong customer service department, making them one of the best sites like Fashion Nova to consider using.
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AdvisoryHQ Conclusion: Is Fashion Nova Worth It?
As an online retailer that specializes in offering trendy clothing to women of all shapes and sizes, it’s hard to compete with Fashion Nova clothing.
Even without the support of social media influencers and celebrities, Fashion Nova is a strong force in the fashion industry: the site effectively markets on-trend pieces to an impressive range of women, and all at relatively affordable prices.
Should you start shopping at Fashion Nova? Are Fashion Nova shoes, jeans, dresses, and swimwear worth it? Based on Fashion Nova reviews from shoppers, you’re likely to either have a wonderful experience or a terrible one—there is little in-between.
While many shoppers leave glowing reviews about their experience with Fashion Nova, there is a significant number of customers that detail serious issues with shipping, refunds, and customer service, earning Fashion Nova an overall 3-star rating.
Based on Fashion Nova reviews, potential customers should understand the risks involved with purchasing trendy clothing at lower prices. Fashion Nova has stated that they are improving their shipping and customer service, but negative reviews and complaints show that the company needs significant changes to improve the overall customer experience.
Is Fashion Nova worth it? If you’re willing to take a chance—and if the styles and price points are truly unique compared to your usual shopping sites—Fashion Nova could be worth a try.
Ultimately, deciding whether Fashion Nova clothing is a good choice is completely up to you. Take the time to explore both positive and negative Fashion Nova reviews to make the best decision for your own personal sense of style—and your wallet.
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Image sources:
- https://www.fashionnova.com/collections/plus-bodysuits/products/fool-in-love-off-shoulder-bodysuit-mauve
- https://www.fashionnova.com/collections/special-occasion/products/mara-knot-dress-magenta
- https://www.fashionnova.com/collections/distressed-ripped-jeans/products/beach-bum-jeans-medium-blue
- https://www.fashionnova.com/collections/swimwear/products/royalty-sunsuit-set-white
- https://www.sitejabber.com/reviews/fashionnova.com#7112
- https://www.trustpilot.com/reviews/5b1ea5996d33bc006c97b6e4
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