Intro: CustomInk Review | What You Need to Know about CustomInk.com
This CustomInk review provides a detailed review of the services and design lab provided on CustomInk.com. There are a variety of other CustomInk reviews online, but this CustomInk review will provide an in-depth look at the pros and cons of using the CustomInk website and the quality of the company’s customer service.
We’ll take a look at CustomInk prices along with CustomInk coupons to provide you with the details you need to know about this company and what you, the consumer, can expect.
Image Source: CustomInk.com
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About CustomInk
The CustomInk story began with three former college classmates who decided to put together a business that would allow individuals to design custom T-shirts.
The very first version of CustomInk.com allowed the user to simply upload their own graphics and create a T-shirt that they could quickly purchase. Since traditional T-shirt design and custom creation was a hassle, the trio decided to create an online design lab.
The goal was to provide an easy-to-use product that would enable customers to create their own T-shirts without all of the hassle of using brick-and-mortar T-shirt companies.
In 2000, Marc, Matt, and Dave launched a completely functional website, now known as CustomInk.com, and they began taking orders. The team of 10 employees known as “inkers” wrote orders by hand and manually calculated shipping and delivery dates. Despite the simplicity of the CustomInk setup, the group provided excellent service and support to its customers.
While many businesses are solely about the bottom line, CustomInk puts a strong emphasis on customer satisfaction. Many CustomInk reviews demonstrate how happy customers are with the service.
Over the years, CustomInk.com has experienced tremendous growth. CustomInk has been acknowledged in publications such as Fortune Magazine and the Washingtonian Magazine.
One of the unique features of the CustomInk website is that it streams all of the post-order CustomInk reviews online for the world to see. The stream of uncensored CustomInk reviews can be viewed on their website.
According to the CustomInk reviews, only 1% of 1,000 customers rate their experience as bad. The remaining 99% of customers are happy with their CustomInk experience.
CustomInk is proud of the feedback they have received over the years. They believe that providing uncensored CustomInk reviews on their website helps maintain the integrity and transparency of the company.
It also keeps the CustomInk team accountable for their products and service. According to the CustomInk website, the company feels the buyer should always have the last word, and they’re very proud of that statement.
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CustomInk Website
The CustomInk.com website is easy to use, and its interface is user-friendly. Customers can search for the product they would like to create by browsing categories or by typing in a search term. Categories include T-shirts, athletics, drinkware, and hats, to name a few. Each category is then broken down into more specific items.
Creating your custom-designed item is simple and quite easy to do. Simply select the item you would like to create and choose a color. From that point, you’ll be taken to the CustomInk Design Lab, where you can add text or art to customize your item. You can further customize your selection by adding special effects to the logo or art.
Image Source: CustomInk.com
The CustomInk.com art selection includes a variety of different categories like nature, emojis, colleges, and Greek life, to name a few. There is also an option to view the most popular art from the CustomInk.com gallery. CustomInk.com customers aren’t restricted to the online gallery. Each individual has the option to upload their own artwork, logo, or photo to create their item.
Once you have created your item in the CustomInk.com Design Lab, you select the quantity you want to purchase. If the item has different size options, you’ll see those displayed. Simply enter the quantity you’d like to purchase and select “Get Price” to see the cost.
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CustomInk App
At this time, there is not a CustomInk App available through the iTunes store or Android Marketplace. However, customers can browse the CustomInk website on their smartphone or tablet to see other CustomInk reviews or CustomInk prices.
CustomInk has a mobile version of the site available to its users. This can be accessed by simply bringing up the CustomInk.com website on your mobile phone or table.
CustomInk Size Chart
The CustomInk size chart includes both youth and adult sizes. Youth sizes range from extra-small to extra-large. Adult sizes range from extra-small to 4XL, giving customers a wide variety of sizing options to choose from.
The CustomInk size chart uses models to help customers get a better idea of what size will work best for them. Customers can choose from models in youth, adult, and ladies to get a better idea of what size they need. The description of these models include height and weight, along with chest and weight size. This provides a clear visual to help customers interpret the CustomInk size chart.
CustomInk Prices
CustomInk.com opened its doors simply offering T-shirts in their shop. Today, customers can purchase custom-designed beanies, hats, champagne flutes, hoodies, and many more items. CustomInk prices vary depending on the item.
The Customink.com website uses dollar sign symbols placed next to the product name to indicate a quick estimate of the cost. One dollar sign indicates a more affordable item, while three dollar signs indicate a more expensive item.
Buying in bulk saves you money on the CustomInk prices, so expect to pay more for a smaller order. A white tagless T-shirt with a simple logo will cost $20.85 apiece if you order a quantity of 2. If you increase that quantity to 10, the same shirt will cost $13.24 each.
Since not all customers are looking for the same products and services, CustomInk offers a “no minimum” option for some items. This enables the buyer to order a minimum of 1 item if they choose to do so. Keep in mind that these no-minimum items tend to carry higher CustomInk prices.
By increasing the quantity purchased, the CustomInk prices will give you a lower overall cost per item.
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Saving Money with CustomInk Coupons
While the pricing of items on CustomInk.com is certainly affordable, customers can find a variety of ways to save money. Ordering in bulk is one way to cut costs when ordering from CustomInk.com. However, there are also CustomInk coupon codes available online.
Sites such as RetailMeNot and Offers.com offer CustomInk coupon codes that can be used online. Before you place your order, check these sites to help save money on your CustomInk.com order. Simply do a search for a CustomInk coupon, and if one is available, enter the coupon code when checking out on the CustomInk.com website.
CustomInk customers can save money on shipping and overall cost by using CustomInk coupon codes with their order—if you can hunt one down. CustomInk coupons are difficult to come by, but you may be lucky if you search hard enough.
CustomInk Shipping
There are a variety of CustomInk shipping options available to the consumer. Standard shipping within the United States is free. This shipping option delivers your customized items with a 2-week turnaround time.
Customers also have the option of rush CustomInk shipping, where turnaround time is a week or less, and the cost is between 10 and 25 percent of your order total.
Better Business Bureau CustomInk Review
Consumers nationwide trust the Better Business Bureau to provide quality reviews and accreditation to a variety of companies. CustomInk has been accredited with the Better Business Bureau since 2000. The CustomInk review indicates the company is rated by the Better Business Bureau as an A+ company.
In the past 3 years, the Better Business Bureau has received 10 complaints about CustomInk. 4 complaints are about advertising/sales issues, and another four discuss problems with the product or service. The two additional complaints revolve around billing and warranty/guarantee issues. In the past 12 months, only one CustomInk complaint was closed.
CustomInk Reviews from Real Customers
One CustomInk review complained about the quality of the T-shirt ordered for a memorial service. According to the CustomInk review, the photo quality on the shirt was poor despite the customer working with several CustomInk employees to perfect the shirt. According to the CustomInk review, the customer was told he needed to spend more money on a better quality shirt.
Customer service handled the negative CustomInk review by providing a full refund and issuing a credit to his account to encourage the customer to give CustomInk another try.
Another CustomInk review from January 2015 demonstrated frustration with CustomInk’s customer service. The customer complained that he decided to terminate business with CustomInk after they refused to remove his logo from their gallery. While no details are given about the resolution, CustomInk resolved the customer’s complaint, and the customer closed the case.
ResellerRatings.com CustomInk Reviews
ResellerRatings.com provides reviews for Internet businesses and websites. To date, Reseller has more than 5 million reviews. On the website, there are more than 3,400 CustomInk reviews. The ResellerRatings.com rating based on all of the CustomInk reviews is 9.78 out of 10.
Image Source: CustomInk.com
The majority of the CustomInk reviews seem to be positive. Many individuals comment about their positive experience with customer service and the quality of the product. Several of the CustomInk reviews are written by repeat customers who continue to use CustomInk.
However, a review from ResellerRatings.com review from July 2016 isn’t positive. The CustomInk review praises the customer service; however, the consumer expresses frustration about the end result of the product ordered.
The CustomInk review mentions that the logo, font, and color were not as they appeared on the site, much to the customer’s dissatisfaction.
Since that is the only negative review on the ResellerRatings website, it is quite possible it was an isolated incident. The bulk of the CustomInk reviews are favorable, and it is clear from the CustomInk reviews that many consumers have a positive experience with CustomInk and are satisfied with their products and services.
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CustomInk Customer Service
One of the consistent positives listed in many CustomInk reviews is the quality of their customer service. Many customers rave about the promptness and quality care they received when using the CustomInk website. Since CustomInk was founded, the focus has been on providing stellar customer service and a quality product.
CustomInk customer service hours are Monday through Friday from 8 a.m. to 12 a.m. (midnight) EST. CustomInk’s Saturday hours are 10 a.m. to 6 p.m. EST. CustomInk is also open on Sundays from 10 a.m. to 9 p.m. EST. Customer service is available during a wide window of time to cater to customers across different time zones.
Is CustomInk Legit?
With so many positive CustomInk reviews online, CustomInk almost seems too good to be true. Many consumers may wonder, “Is CustomInk legit?” A simple online search will show a variety of CustomInk reviews.
While there is an occasional negative review, the majority of CustomInk reviews are written by happy customers, and the company’s praise from established places like the BBB demonstrate that CustomInk is a legitimate company.
These glowing reviews are consistent across the Internet and on reputable review websites, including the Better Business Bureau. CustomInk also chooses to broadcast unfiltered customer feedback on their website.
The willingness of a company to show unfiltered feedback demonstrates a commitment to quality and accountability that is generally unheard of in today’s business world.
Conclusion: Review of CustomInk
If you’re looking to create a custom T-shirt, hat, or other product, CustomInk may be the place for you. Their user-friendly website and prompt customer service is recognized by many of their customers. T-shirts, hoodies, mugs, and hats are only a few of the items CustomInk has available to consumers.
You can upload your own image or logo to design a custom-made product. You also have the option to choose from the CustomInk design gallery for a logo. Putting together your custom creation is easy with their website. Customer service is available to assist you via phone, live chat, or email if you need assistance.
With so many positive CustomInk reviews and very little negative feedback, it’s no surprise that CustomInk continues to see growth in the company. With quality customer service and satisfaction with completed products, it is clear why many individuals rely on CustomInk to provide custom-designed products to suit their needs.
As a consumer, you can optimize your CustomInk experience by adequately preparing before you use their site to design a product. Be sure to fine-tune logos and photos prior to submitting your order. When in doubt, don’t hesitate to contact CustomInk’s support team to help you design the product you envision.
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